- Call us prior to returning at 978-568-8000 or you may email customer service at email@example.com.
- A copy of the invoice will need to be included with the return.
- A RGA (Return Goods Authorization) is required for all returned items.
- There is a 20% restocking fee charged against all returned parts.
- Parts must be un-opened, and in the original packaging.
- No returns on used parts.
- No returns on installed or tried parts.
- Electrical parts are not returnable.
- We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
- All returns must be processed with 5 days of receipt.
- Return shipping is paid for by the purchaser.
- An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
- If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.